Shipping and Delivery
*NOTE: Due to ongoing COVID-19 related issues, Shipping an Delivery times may be delayed internationally. It's advised to add 7-10 days delay to the Estimated Shipping Times below.
We thank you for understanding. Please stay safe.
STANDARD SHIPPING (Worldwide)
$5
| Location | Estimated Shipping Times |
|---|---|
| United States, United Kingdom, Canada, Australia, Germany, Japan | 10 - 25 Business Days |
| Other Countries (International) | 15 - 30 Business Days |
PREMIUM SHIPPING (Select Countries)
$8
| Location | Estimated Shipping Times |
|---|---|
| United States, United Kingdom, Canada, Australia, Germany, Japan, Belgium, Denmark, Finland, France, Greece, Hungary, Ireland, Luxembourg, Netherlands, New Zealand, Norway, Portugal, Singapore, Sweden, Switzerland, Turkey, Ukraine | 7 - 20 Business Days |
Shipping times are only estimates and unfortunately, cannot be guaranteed. Although most packages arrive much earlier than these time-frames, there are times when the packages will take a bit longer than expected.
All orders are processed and shipped out within 1 - 3 (now 2 - 4, post COIVD) business days after purchase. While most orders are shipped out within 48hrs, there may be certain items that require more processing time such as clothing.
After your order has been successfully placed, you will receive a confirmation email. Once it has been shipped, you will receive a second email containing your tracking information. Please allow up to 5 business days for your tracking information to be updated.
Shipping internationally does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country. For further information, we recommend contacting your local customs office.
Orders are shipped from our Beijing and Hangzhou, China, facilities. We provide excellent, reliable shipping services within the United States, Canada, United Kingdom and the rest of the world. All orders include tracking information.