Shipping and Delivery

*NOTE: Due to ongoing COVID-19 related issues, Shipping & Delivery times may be delayed internationally. It's advised to add 5-10 days delay to the Estimated Shipping Times below.

We thank you for understanding. Please stay safe!

STANDARD SHIPPING (Worldwide)

Location Estimated Shipping Times
United States, United Kingdom, Canada, Australia, Germany, Japan 12 - 25 Business Days
Other Countries (International) 15 - 30 Business Days

PREMIUM SHIPPING (Select Countries)

Location Estimated Shipping Times
United States, United Kingdom, Canada, Australia, Germany, Japan, Belgium, Denmark, Finland, France, Greece, Hungary, Ireland, Luxembourg, Netherlands, New Zealand, NorwaySingapore, Sweden, Switzerland, Turkey, Ukraine 10 - 20 Business Days
  • Orders are processed and shipped out within 2 - 3 business days after purchase. COVID delays may apply.

  • After successful payment, you'll receive an order confirmation email. Once shipped, you'll then receive a second (shipment confirmation) email with your tracking number

  • Shipping internationally means you may be required to pay your country's Customs/ Post and import fees. You are solely responsible for any package fees your local Customs/ Post may charge.

  • Orders are shipped from our facilities in Tokyo, Japan, and Beijing and Hangzhou, China. All orders include tracking information unless otherwise stated.