Shipping and Delivery

*NOTE: There will be expected delay during the Chinese Lunar New Year holiday period. Orders placed after January 05 may not be shipped until Jan 30. 

We thank you for understanding. Happy New Year!.

STANDARD SHIPPING (Worldwide)

Location Estimated Shipping Times
United States, United Kingdom, Canada, Australia, Germany, Japan 12 - 25 Business Days
Other Countries (International) 15 - 30 Business Days

PREMIUM SHIPPING (Select Countries)

Location Estimated Shipping Times
United States, United Kingdom, Canada, Australia, Germany, Japan, Belgium, Denmark, Finland, France, Greece, Hungary, Ireland, Luxembourg, Netherlands, New Zealand, NorwaySingapore, Sweden, Switzerland, Turkey, Ukraine 10 - 20 Business Days
  • Orders are processed and shipped out within 2 - 3 business days after purchase. Chinese Lunar Year delays may apply.

  • After successful payment, you'll receive an order confirmation email. Once shipped, you'll then receive a second (shipment confirmation) email with your tracking number.

  • Shipping internationally means you may be required to pay your country's Customs/ Post and import fees. You are solely responsible for any package fees your local Customs/ Post may charge.

  • Orders are shipped from our facilities in Tokyo, Japan, and Beijing and Hangzhou, China. All orders include tracking information unless otherwise stated.