Shipping and Delivery
*NOTE: Due to ongoing COVID-19 related issues, Shipping & Delivery times may be delayed internationally. It's advised to add 5-10 days delay to the Estimated Shipping Times below.
We thank you for understanding. Please stay safe!
STANDARD SHIPPING (Worldwide)
| Location | Estimated Shipping Times |
|---|---|
| United States, United Kingdom, Canada, Australia, Germany, Japan | 12 - 25 Business Days |
| Other Countries (International) | 15 - 30 Business Days |
PREMIUM SHIPPING (Select Countries)
| Location | Estimated Shipping Times |
|---|---|
| United States, United Kingdom, Canada, Australia, Germany, Japan, Belgium, Denmark, Finland, France, Greece, Hungary, Ireland, Luxembourg, Netherlands, New Zealand, Norway, Singapore, Sweden, Switzerland, Turkey, Ukraine | 10 - 20 Business Days |
- Orders are processed and shipped out within 2 - 3 business days after purchase. COVID delays may apply.
- After successful payment, you'll receive an order confirmation email. Once shipped, you'll then receive a second (shipment confirmation) email with your tracking number
- Shipping internationally means you may be required to pay your country's Customs/ Post and import fees. You are solely responsible for any package fees your local Customs/ Post may charge.
- Orders are shipped from our facilities in Tokyo, Japan, and Beijing and Hangzhou, China. All orders include tracking information unless otherwise stated.